I could see the frustration on his face. Or maybe it was my imagination.
Someone I know well was scheduled for a medical procedure. And then the doctor arrived. He had been on the phone with the insurance company. They apparently have a new checklist of pre procedure requirements. At least one of those requirements was, in the estimation of the doctor, not medically advisable. He would never do that to any patient under any circumstances. So, with some requirements not met, and the insurance company not on board, the procedure was postponed. According to the doctor, in the past he would have been able to talk to a physician to explain the circumstances and the rationale for his medical decision. But now it was clerk with a checklist.
The doctor is a pioneer in his field. His method is less invasive, safer and I suspect cheaper, and is now standard procedure. Imagine the indignity of having his medical judgement usurped by a nameless clerk with a checklist. He is essentially semi-retired. I will not be the least bit surprised if he soon drops the "semi."
Note to Obamacare apologists. There is a difference between health insurance and health care.