Sunday, July 26, 2009
Customer Always Wrong at Jimmie Johns
I normally don't write negative posts about local businesses, but I am going to make an exception here. Today I went to buy a couple of turkey sandwiches from the Jimmie Johns at Highways 31 and 20. My son wanted only turkey and lettuce while my wife wanted turkey with everything. They had a sub that was a bit cheaper that included just meat and cheese. I asked if I could substitute lettuce for the cheese. No I could not. This seemed kind of odd and slightly annoying. Fine, just turkey then and the turkey with everything. So the employee starts making the turkey with everything and he puts gobs of lettuce on it. I stopped him and asked if he could take that lettuce and put it on the other sub. No, he couldn't. Now I am getting seriously annoyed. This kid wouldn't take five seconds to scoop the lettuce off one sub and put it on the other, but I could order a side of lettuce. So I walked out and took my business to the Cousins Subs down the street. An employee on break outside the Jimmie Johns said that this was their policy. This seems extremely odd to me, but if it is indeed their policy, my policy will be to shop elsewhere.